Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This may include:

• Account information (name, email address, company details)
• Contact information for your communication recipients
• Campaign content and performance data
• Payment and billing information (processed securely by our payment partner Stripe)
• Communication records and support requests
• We process recipient data only as a data processor, based on instructions provided by our users
• We do not own, sell, or independently use recipient contact data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Ensure compliance with our Terms of Service and applicable policies

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect and defend our rights and property
• With service providers who assist in our operations (e.g., Stripe for payment processing)
• In connection with a business transfer or merger

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Rectify or update inaccurate personal information
• Request deletion of your personal information
• Restrict or object to our processing of your information
• Data portability
• Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

7. Campaign Data Processing

Infimal acts as a data processor for recipient information you upload to our platform. We process this data solely based on your instructions and do not independently use, sell, or share recipient data with third parties.

Compliance Requirements: You are required to ensure all recipients have explicitly opted in to receive communications. We do not permit the use of purchased, scraped, or third-party contact lists. Violation of these terms may result in immediate account suspension.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@infimal.site
Business Location: India (Operating Globally)